Will you ever discontinue a Waterford stemware pattern?

Waterford never discontinues a pattern. However, we may retire it, which means it remains available as a special order that is manufactured as soon as sufficient orders have accumulated. Delivery could be six months to two years from the initial request, and confirmation of price will have to come from the factory. Best-selling patterns, because of their popularity, are one of the soundest guarantees of availability and longevity.

What are Waterford's popular patterns At Mac’s China Store?

Lismore, Araglin, Maeve, Colleen and Tall Colleen.

What Constitutes a Flaw in Crystal?

Frequently, we attempt to explain the facts of crystal artisanship to customers seeking flawless perfection in the tableware merchandise they buy. In reality, such perfection can be achieved only in assembly line products. Of course, this is not possible or even desirable in quality ware whose manufacture depends so much on the skill and artistry of individual craftsmen. Slight variations in crystal ware pieces are actually a confirmation of fine crafting. Most customers who appreciate fine crystal understand this.

Is a "seed" or bubble in crystal stemware a flaw?

No. The tiny "seeds" or bubbles the size of a pinpoint, visible when you examine crystal against a strong light, are formed by gases when chemicals unite in the fusing or melting of the raw ingredients. These bubbles do not affect the quality or the beauty of the glass.

Should all pieces of Waterford crystal be identical?

No. Each piece of Waterford crystal is unique. Slight variations of weight and sometimes height are the sign that each piece truly is individually crafted.

Is a line or "cord" a flaw?

A line or "cord" is an almost invisible difference in the density of the crystal that occurs during the fusing of molten crystal. It is visible when it reflects light, but when a goblet with a cord in it is filled with water, no light is reflected and the cord becomes invisible.

How can I unstick a decanter stopper?

Try this: run water that is comfortably warm to your hands on the neck and top of the decanter, or pour warm vegetable oil around the stopper to loosen it. You can avoid the problem by wiping the neck of the decanter with a soft cloth before replacing the stopper.

How can I remove stains from a decanter or a vase?

Swirl a handful of uncooked rice in a solution of lemon juice or vinegar and warm water to remove residue inside a decanter or vase. For tougher stains, try warm water with a denture cleaning tablet, allowing it to soak.

Can Waterford crystal be cleaned in a dish washer?

We do not recommend cleaning Waterford crystal in a dishwasher since the heat and abrasive cleaners may mark the surface of the crystal. Read additional care information in the Usage & Care insert

Is Waterford crystal expensive?

The piece of Waterford crystal represents the labor-intensive efforts of skilled artisans with often decades of hands-on experience behind them, ingredients of the highest quality and components of the finest workmanship, and an international reputation for excellence. When you consider all that is Waterford, it’s remarkable that Waterford crystal is accessible and affordable to so many.

Information courtesy of Waterford Crystal